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Shipping & Delivery

For our shipping we work together with DHL and are based on the following delivery times and costs:

Germany, Austria & other EU countries

Free shipping from 100 EUR

Germany: EUR 4.90 for orders under EUR 100
Austria: EUR 6.90 for orders under EUR 100
France: EUR 9.90 for orders under EUR 100
Other EU countries: EUR 9.90 for orders under EUR 100
Delivery time Germany: 3-4 working days
Delivery time Austria: 3-4 working days
Delivery time EU: 5-7 working days
Switzerland*
CH: EUR 14.90 for orders under EUR 100
Delivery time CH: 5-7 working days
Europe (outside the EU)
Shipping costs: 19.90 euros
Delivery time: 5-7 working days
All other countries worldwide*
EUR 39.90 per order
Delivery time: 7-15 working days
*For deliveries outside the EU, customs fees may apply and you may incur additional costs.


If items are not available, please contact customer service for estimated delivery dates.
Please note that by default we ship all items in one package. If you would like a partial delivery, please contact our customer service.
Returns address:

Freshwind GmbH
c/o WIND & VIBES

Hans-Böckler-Str. 11
D-51503 Rösrath

You can find out more about returns in our FAQs .
Please note that we cannot cover the costs of returning returned items.
Please also note that we can only accept goods that reach us in their original packaging (including the label).